Delivery is free in mainland France via Colissimo and Chronopost Domicile for orders over €320. Express home delivery in 1 to 2 working days*. Home delivery with signature in 2 to 4 working days*. Relay point delivery is also available.
Free delivery:. Home delivery with signature in 2 to 5 working days*. *on average after your order has been dispatched. * Packages are dispatched on working days (Monday to Friday). We accept no responsibility for late delivery. * Pre-orders will ben
In France: Colissimo 2 to 4 working days, Chronopost 1 to 2 working days, Point Relais 2 to 5 working days (from dispatch Monday to Saturday). Other destinations: UPS Express, 2 to 5 working days (from dispatch Monday to Saturday). Parcel dispatch :.
Your order should have been delivered some time ago, but you have not received anything. There are two possible reasons for this :
You will be able to reschedule your delivery by visiting your tracking link. However, if several delivery attempts have already been made, your order will be returned to us.
If your package appears to be lost or stolen, we invite you to contact our Customer Service by email at [email protected]. Our team will quickly contact the carrier to initiate the necessary procedures. Please be sure to specify the Nomasei order num
Most of the time, packages only take a few days to clear customs. However, if the delay seems anormally long, write us to [email protected] so that we can do what is necessary and unblock the shipment of your package.
You can still change your shipping address as long as the order has not been shipped. We simply invite you to notify us of the change by email at [email protected]. Once the order has been shipped, we unfortunately no longer have control over your sh
You will be able to reschedule your delivery by visiting your tracking link. However, if several delivery attempts have already been made, your order will be returned to us.
If your parcel gets stuck in customs, please contact us at [email protected].