I am not at home when my package is deliveredUpdated 9 months ago

In case your order is shipped with Colissimo the parcel is delivered at home, if you are not at home when the letter carrier or the deliveryman passes by, a notice of passage is left in your mailbox. This card indicates the time and day of passage as well as the post office in which you can withdraw the parcel. You must go to the post office indicated with the notice of passage left by the letter carrier and an identity card to withdraw it.

In the case your order is shipped with UPS the parcel is delivered at home, if you are not at home when the letter carrier or the deliveryman passes by, a notice of passage is left in your mailbox, and a next attempt will be scheduled. If you are still unable to attend, the parcel will be returned to us.