Customer support

<ul id="isPasted"><li style="font-weight: bold;">DELIVERY IN FRANCE</li></ul>Delivery is free in mainland France via Colissimo and Chronopost Domicile for orders over &#x20AC;345.<img alt src="https://attachments.gorgias.help/zKB3oxwEQZ2rkVOL/hc/r1WE86rbYb6J4Mvg/2025031812-40bfd578-cdc5-4921-b0cb-dcc1525314c3-32d938e7-a327-4aff-80e1-615074f4184c.png" width="38" height="38" class="fr-fic fr-dii">&#xA0; Express home delivery in 1 to 2 working days*.<img height="30" width="46" alt src="https://attachments.gorgias.help/zKB3oxwEQZ2rkVOL/hc/r1WE86rbYb6J4Mvg/2025031812-64b87fb8-be7a-4959-802c-9898d6ee45a1-8a2a53b7-c053-44e3-bd4a-1d8b361903ae.png" class="fr-fic fr-dii">&#xA0;Home delivery with signature in 2 to 4 working days*.Relay point delivery is also available.

Delivery is free in mainland France via Colissimo and Chronopost Domicile for orders over €345. Express home delivery in 1 to 2 working days*. Home delivery with signature in 2 to 4 working days*. Relay point delivery is also available.

Delivery in Europe

Delivery

Orders

International delivery

Delivery times according to geographical areas

My order is late

My package is indicated "delivered" but I did not received anything

My package appears to be lost or stolen

Is my order stuck in customs?

I need to change my shipping address

I am not at home when my package is delivered

What about my delivery with Brexit?

Refund policy

Delay of refund

How to make a return

Return a defective item

Return and refund policy

How do I make an exchange?

Exchanges policy

I need an order confirmation / tracking number

What is pre-ordering?

Order

How are determined the price of your shoes?

Why are there stock shourtages ?

What are our eco-responsible commitments?

Why the name Nomasei?

Do you have a store ?

The brand

IL DIVO

WHISPER

ARIA & TWIST

Boots and booties

ADORA

BAGHERA

VENUS

BIRDIE

TAXI

OLYMPE

FELICITA

Sandals

NONO

TRENCH

Loafers and flats

Sizing advice

FR / UK / US

Size correspondence sheet

Products

What discount codes can I take advantage of ?

Maintain your shoes

Discounts

How can I guarantee the good quality of my shoes in time ?

Can the shoes be repaired ?

Delivery in EuropeUpdated 16 days ago