You have 15 days to request a return and refund if the style you have ordered is not on sale. You can also request a credit note or an exchange. For styles on sale, returns will not be refunded but a credit note will be offered on the website. Return
We will refund you within 7-20 working days after good receipt and verification of the good condition of your return package by our logistics workshop. You will then receive an email to notify you when the refund has been made. Please allow 24 to 48
If you wish to make an online return:. Please click on this link: https://nomasei.com/a/return. If you have any questions, feel free to contact us at [email protected]. If you wish to make a return at the showroom:. You can make your return in person
If in spite of all our quality controls the shoes you have just received presents a defect at the reception of the parcel, you have the possibility to contact us directly via email at [email protected] to obtain a repair. The defective item will then
If you wish to make an online return:. Please click on this link: https://nomasei.com/a/return. If you have any questions, feel free to contact us at [email protected]. If you wish to make a return at the showroom:. You can make your return in person