We will refund you within 4-10 working days after good receipt and verification of the good condition of your return package by our logistics workshop. You will then receive an email to notify you when the refund has been made. Please allow 24 to 48
You have 15 days from the receipt of your order to change your mind and return your items. Please note that the pieces whose sole was damaged during your fittings will not be refunded. You just have to contact us by mail to get the return label at th
If in spite of all our quality controls the shoes you have just received presents a defect at the reception of the parcel, you have the possibility to contact us directly via email at he[email protected] to obtain a repair. The defective item will then
Normally your package will be delivered with the prepaid return slip. If this is not the case you can write to [email protected] to receive it.