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How to make a returnUpdated 5 days ago

If you wish to make an online return:

If you are in Europe : please write us at [email protected] to obtain your return label. 

If you are outside of Europe : please click on this link: https://nomasei.com/a/return to obtain your return label. 


If you wish to make a return at the showroom:

You can make your return in person at the showroom located at 25 Boulevard Poissonnière in Paris, during opening hours, to exchange your item, receive a store credit, or get a refund.


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