How to make a returnUpdated 2 months ago
RETURN ONLINE FROM FRANCE AND EUROPE
Return shipping costs are at our expense.
Please click on https://returns.bigblue.co/nomasei to directly generate your return slip.
Your return slip is essential for the identification of your parcel, and for the proper processing of your refund.
If you wish to make an exchange, please contact us via [email protected], and we will take care of your exchange.
RETURN ONLINE FROM ABROAD
Return shipping costs are at our expense.
Please click on https://web.global-e.com/Returns/Portal/gsB8t to have your return slip generated directly.
Your return slip is essential for the identification of your parcel, and for the proper processing of your refund.
If you wish to make an exchange, please contact us via [email protected], and we will take care of your exchange.
How do I return my parcel?
- Log on to https://web.global-e.com/Returns/Portal/gsB8t with your order number (ex: #NOMASEI-10000) and the e-mail address you used to place the order.
- Indicate the items to be returned and the reason for the return.
- Select the type of return you require.
- Click on the button to download your return label.
- Prepare your package with the items to be returned and insert your delivery note and/or invoice inside.
- Print out your return label, affix it to your closed parcel and drop it off at your nearest post office.
RETURN TO SHOWROOM
You can return your goods in person to our showroom at 25 boulevard Poissonnière, Paris, during opening hours, for an exchange, credit note or refund.
ATTENTION: please do not send your return directly to this address.