Return a defective itemUpdated a year ago
If in spite of all our quality controls the shoes you have just received presents a defect at the reception of the parcel, you have the possibility to contact us directly via email at [email protected] to obtain a repair. The defective item will then be sent to our factory, where our teams can repair :
- The clasps
- Minor damages
If the item you have received cannot be repaired, please contact our customer service and we will ensure that your return is made as soon as possible.