How do I make an exchange?Updated a year ago
We accept exchanges as long as stock lasts. So if you want to exchange a pair, just contact us directly by email at [email protected].
- For France and the EU zone: we offer free exchanges.
- For the international zone : you will have to place an order with the desired pair in exchange. Nomasei will then take care of the return of the exchanged pair.
Our exchange policy meets several objectives, which correspond to the objectives of the brand. We try to minimize our carbon footprint as much as possible, by sending you the right pair of shoes from the first purchase. Please do not hesitate to ask us for any questions or advice on the sizing to make the right purchase.