Customer support

<p data-end="203" data-start="0" id="isPasted">We accept exchanges based on available stock. If you would like to exchange a pair, simply click on this link: <a data-end="139" data-start="111" href="https://nomasei.com/a/return" rel="noopener" target="_new">https://nomasei.com/a/return</a>, and you will be redirected to complete your exchange directly.</p><p data-end="277" data-start="205">If you have any questions, feel free to contact us at <a data-end="276" data-start="259" rel="noopener">hello@nomasei.com</a>.</p>

We accept exchanges based on available stock. If you would like to exchange a pair, simply click on this link: https://nomasei.com/a/return, and you will be redirected to complete your exchange directly. If you have any questions, feel free to contac

How do I make an exchange?

Exchanges policy

Delivery in Europe

International delivery

Delivery times according to geographical areas

My order is late

My package is indicated "delivered" but I did not received anything

My package appears to be lost or stolen

Is my order stuck in customs?

I need to change my shipping address

I am not at home when my package is delivered

What about my delivery with Brexit?

Delivery

Refund policy

Delay of refund

How to make a return

Return a defective item

Return label missing from package

Return and refund policy

I need an order confirmation / tracking number

What is pre-ordering?

Order

How are determined the price of your shoes?

Why are there stock shourtages ?

What are our eco-responsible commitments?

Why the name Nomasei?

Do you have a store ?

The brand

IL DIVO

WHISPER

ARIA & TWIST

Boots and booties

ADORA

BAGHERA

VENUS

BIRDIE

TAXI

OLYMPE

FELICITA

Sandals

NONO

TRENCH

Loafers and flats

Sizing advice

FR / UK / US

Size correspondence sheet

Products

What discount codes can I take advantage of ?

Maintain your shoes

Discounts

How can I guarantee the good quality of my shoes in time ?

Can the shoes be repaired ?

How do I make an exchange?Updated 2 months ago