Customer support

We offer the following delivery methods:<ul><li>Delivery in Colissimo with signature or in relay colis for France and Europe.</li><li>For the international, standard delivery with UPS.</li></ul>

Delivery methods offered

Delivery

Delivery in Europe

International delivery

My order is late

My package is indicated "delivered" but I did not received anything

My package appears to be lost or stolen

Is my order stuck in customs?

I need to change my shipping address

I am not at home when my package is delivered

Delivery times according to geographical areas

What about my delivery with Brexit?

Refund policy

Delay of refund

How to make a return

Return a defective item

Return label missing from package

Return and refund policy

How do I make an exchange?

Exchanges policy

I need an order confirmation / tracking number

What is pre-ordering?

Order

How are determined the price of your shoes?

Why are there stock shourtages ?

What are our eco-responsible commitments?

Why the name Nomasei?

Do you have a store ?

The brand

IL DIVO

WHISPER

ARIA & TWIST

Boots and booties

ADORA

BAGHERA

VENUS

BIRDIE

TAXI

OLYMPE

FELICITA

Sandals

NONO

TRENCH

Loafers and flats

Sizing advice

FR / UK / US

Size correspondence sheet

Products

What discount codes can I take advantage of ?

Maintain your shoes

Discounts

How can I guarantee the good quality of my shoes in time ?

Can the shoes be repaired ?

Delivery methods offeredUpdated 3 years ago